About the customer
Simage: 9+ brands under 1 roof
Simage sells various beauty brands to salons, each customer has access to specific brands.
In addition, there are more than 50 discount rules and there are various free product promotions from which the customer can choose products.
A very manual, error-prone and intensive job for the salespeople.
A self-service portal for customers
Your virtual sales assistants tailored to each customer
Everything, everywhere all at once
50+ active discounts, discount rules, promotions,…
- 12+3 free
- 6+1 free
- Choose from a range of samples at checkout based on your purchases
- Discount points system for free products
- Free product x with purchase of y
- Graduated discounts
- Price % discount in summer months for parts of the catalogue
- Discounts per brand
- Price calculations and free gifts per brand
- …
Products and brands per customer
Customers can now easily place their own orders, using handy favorites lists.
Or would you rather not do it yourself? The sales team will then be ready to enter the order on their behalf.
This automated method not only provides greater convenience, flexibility and fewer errors, but also a direct link with Exact Online — allowing orders to flow seamlessly from order to invoicing and delivery.
We consider the platform as one of our employees. That's how important it is to our customer relations!
For Simage employees
Easy for sales
- An up-to-date tool on tablet replaces Excel
- No more manual emails to the head office
- Automation of the sales process – automatically apply all rules, discounts and free products.
- Automatically apply the correct brand access – per customer!
- Self-service for customers – Customers can place their orders at any time and from any location, without the intervention of a sales representative.
Real-time connection with Exact Online
Synchronize customer records, product information and transfer orders directly to the accounting and ERP system, so that access management, invoicing and inventory management are all done in one smooth movement = Less administration, more time for customers!
A robust and flexible B2B platform
Conclusion
Fewer errors, less manual work and higher customer satisfaction. This solution can be an inspiring example for many B2B companies dealing with complex discount and brand access rules on how to automate and centralize processes in one easy-to-use platform.
- Less manual work:
Simage's sales and administration team spends significantly less time on manual checks, discount calculations and order entry. - Reduced margin of error
By automating brand access and discount rules, incorrect or missed discounts and orders are greatly reduced. - Higher customer satisfaction
Customers can log in and place orders at any time, providing greater flexibility and convenience. - Faster order processing
Thanks to the direct link with Exact Online, the lead time from ordering to order picking and invoicing has been reduced.
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